AXA becomes first insurer in Hong Kong to offer green premium discount

Motivate Employee Benefits customers to fully utilize eClaim services

SAR OF HONG KONG – media reach – May 12, 2022 – AXA Hong Kong (“AXA”) announces the launch of its first “Green Premium Rebate” program on the market[1] – Select AXA Employee Benefits corporate customers can now enjoy a 1% premium discount using fully eClaim services[2]. Through the premium discount program, AXA aims to protect the environment by working with customers to reduce paper consumption through digitization.

Emily Li, Director of Employee Wellness and Benefits, said: “AXA has been at the forefront of the fight against climate change for years. As one of the largest Employee Benefit insurers in Hong Kong, over 200 million pieces of paper are involved in our outpatient employee benefit claims every year. Through this premium discount program, we hope to motivate our customers to make better use of the eClaim services in the Emma by AXA app. The services are not only eco-friendly, but also convenient, accessible anytime, anywhere, and there is no maximum claim value limit.[3]. We look forward to joining hands with companies and their employees to support environmental protection and create shared value for the community. This brings to life the AXA Purpose – Acting for human progress, protecting what matters.”

As a global leader in insurance, AXA is committed to being a catalyst in building a greener future through various sustainable actions and achieving the global goal of “Net Zero” with our customers. In recent years, AXA has been actively encouraging the use of eStatement/eAdvice and e-medical cards to save trees and provide customers with a more convenient way to manage their policies.


[1] Valid until December 31, 2022.
[2] Eligible for select Employee Benefit policies purchased or renewed between May 1, 2022 and December 31, 2022.
[3] Applies to Hong Kong customers only. Macau customers can submit outpatient claims via Emma by AXA for up to MOP3,800.

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with a presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers offering integrated solutions across Life, Health and General Insurance, we aim to be the holistic insurance and wellness partner for the individuals, businesses and communities we serve.

At the heart of our service commitment is continuous product innovation and the enrichment of the customer experience, which is achieved by actively listening to our customers and leveraging technology and digital transformation.

We embrace our responsibility to be a force for good to create shared value for our community. We are proud to be the first insurer in Hong Kong and Macau to address the importance of mental health through different products and services, such as offering free mindfulness practice resources through Mind Charger, fully accessible to our customers and the public through our AXA BetterMe holistic wellness platform.

AXA also participates in a wide range of ESG initiatives and programs globally and locally. The AXA Group established the AXA Climate School and the Net-Zero Insurance Alliance in 2021 and has set several global green goals, such as achieving €26 billion in green investments by 2023 and achieving carbon neutrality by 2025. In Hong Kong, AXA commits to reducing paper use through digitization and is the first insurer to join the ‘Green Monday ESG Coalition’. As of February 2022, AXA Hong Kong’s green investments exceeded HKD4 billion. We strive to contribute to a sustainable future as an investor, insurer and an exemplary company.

THIS PRESS RELEASE IS AVAILABLE ON THE AXA WEBSITE: AXA.COM.HK

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